English: Call us
Call us: 410
English: Opening hours
Opening Hours: 07:00 am - 19:00 pm
English: Opening days
Opening Days: Seven days per week

Awaaz Afghanistan

Welcome to Awaaz Afghanistan, a humanitarian helpline connecting Afghans (IDPs, returnees) and refugees affected by conflict and natural disaster with information on assistance. We are a toll-free, confidential hotline that anyone with access to a mobile phone in Afghanistan can call for free to access information on and register feedback about the humanitarian response.

Open seven days a week | Female and male agents available | Agents speak Dari, Pashto, Urdu, English, and more.

Stay connected, engaged and informed.

Call us for free now on 410

Communication saves lives.

Want to know more about  Awaaz? Download Awaaz factsheet 2023.

Awaaz Afghanistan Dashboard


 Jul 2024:

Awaaz Afghanistan Partner Satisfaction

Survey Report. Read more

Dec 2023:

Awaaz Afghanistan Partner Satisfaction Survey Report. Read more

Feb 2023:

Awaaz Afghanistan Perception Survey – Ban on Female Humanitarian Workers Report. Read more

22 Jun 2022:

Awaaz Afghanistan Partner Satisfaction Survey Report.
Read more

15 Jun 2022:

Health Perception Survey (WHO-GTS). Read more

Sep 2020:

Holding humanitarian service providers accountable. Read More

Jun 2019:

Afghanistan humanitarian hotline celebrates first anniversary. Read More

Apr 2019: 

Humanitarian hotline handles over 50,00 calls from Afghans in need of assistance. Read More

18 Sep 2018:

United Nations opens humanitarian call centre in Afghanistan. Read More

Are you experiencing issues accessing our interactive dashboard? Download a static version of Dashbaord
To view Awaaz old dashboard, click here
To view Awaaz Covid dashboard from February 2020 to April 2022, click here

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Opening Days:

Seven days per week

Opening Hours:

07:00 am – 7:00 pm

Implemented by:
On behalf of:
Awaaz Afghanistan | Awaaz afghanistan